Civic Tech versus GovTech… Is there a difference? The short answer is yes, and you should become aware of them. As the years have gone by, the terms Civic Tech and GovTech have become more widely used, and misused. When you look at the charts, it seems GovTech has a faster-growing interest than Civic tech. Civic tech has, however, been around longer and has been a well-established concept for years now. Let’s get into it.
What is GovTech?
GovTech can be defined as the infrastructure of technology that the government uses to provide specific services to its citizens. It is more so the actual system that the government is using to effectively operate in the way it does.
What is Civic Tech?
Civic tech is defined as the technology that enables engagement and participation among people and government. Its purpose is to enhance the relationship between the people and government by improving citizen communication and public decision and improving delivery of service.
Differences Between the Two
Govtech and Civic Tech have many similarities which often leads to confusion and misuse of one or both terms. Now that you know what the two are, we are going to walk you through the differences to give you a better understanding of both of them.
The goal of Civic tech is to enhance community interactions while the goal of GovTech is to enhance efficiency in the operational system. One is based more on the community and the other is based more on the actual systems that are forging that connection. When we are referring to Civic Tech, we are talking about a system that is benefiting the people. GovTech benefits the government.
Categories of involvement
- open data and transparency
- interactions involving both citizens and government
- voting and elections
- mobilization of citizens
- citizen relationship management
- content management systems
- public safety systems
- enterprise resource planning
- geographic information systems
As you can see, the main differences between Civic Tech and Govtech lie in the fact that one (civic) is involved more with citizens of the community while the other (gov) is involved with the systems and structures of the government that transmit and receive information to help better facilitate communication. Now that you know, help others become aware of the differences!